CONTACT US
Hilltop Laundromat
2517 Alexandria Pike
Ft Thomas, KY 41075
2128 Monmouth Street
Newport, KY 41071
Have a Question or Suggestion?
We love to hear feedback!
Send us an email and we will get back to you as soon as possible.
Need a Refund?
Click below to fill out the online form.
We will take a look at the issue, consider the refund, and get it out to you as soon as possible. Refunds are sent via mail, Venmo/CashApp, or added to your Fascard loyalty card.
Inquiring about the $5 or $10 credit card charge? You do not need to fill out this form. The $5 or $10 charge is only a "temporary" hold/pre-authorization on your account from the bank (just like they do at the gas station). This will go away within 1-3 days of when you finish your laundry. You will only be charged the total amount you spent.
Report a Machine Problem?
If you notice a problem with a machine, please click below to report the issue.
We will get right to work on a repair!
Lost Laundry?
Send us an email with a description of the items, which store, and time you think you left it. We will get back to you as soon as possible.
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